Shipping Policy

Welcome to Noorbaya Binti Ishak! We are delighted to offer you a seamless shopping experience with our efficient shipping services. Please review our Shipping Policy to understand how we process and deliver your orders.

1. Order Processing Time

  • All orders are processed within 3 business days. Orders placed on weekends or holidays will be processed on the next business day.
  • During high-volume periods, processing times may be extended, and we appreciate your patience.

2. Shipping Rates and Delivery Times

2.1 Shipping Zones

  • We currently ship to USP.

2.2 Shipping Costs

  • Shipping costs are calculated based on the weight of your order and the destination. You can view the shipping cost at the checkout before completing your purchase.

2.3 Delivery Times

  • Estimated delivery times vary depending on your location. Standard shipping typically takes 12 business days, while expedited shipping options are available for a faster delivery.

3. Order Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.

4. Customs and Import Duties

  • For international orders, customers are responsible for any customs or import duties that may be applicable in their country. Noorbaya Binti Ishak is not responsible for delays caused by customs processes.

5. Shipping Carriers

  • We partner with reputable shipping carriers to ensure the safe and timely delivery of your orders. Our primary carriers include USP.

6. Shipping Restrictions

  • Some items may have shipping restrictions due to size, weight, or destination. If your order is affected by such restrictions, we will notify you promptly and provide alternative solutions.

7. Address Accuracy

  • Please ensure that your shipping address is accurate and complete to avoid delivery delays.Noorbaya Binti Ishak is not responsible for orders shipped to incorrect addresses provided by the customer.

8. Contact Information

If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team at [email protected].